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Global Support Strategy & Escalation Manager, vSAN at VMware

Episodes Bradley Mott appeared on:

Episode 66: vSAN Support Insight

Jan 16, 201820 minutes

VMware has made several improvements to vSAN 6.6 to improve the experience in working with VMware support. Now powerful phone home capabilities are being delivered to improve both the customer and VMware support’s visibility into vSAN performance and health.

This week on the Virtually Speaking Podcast we bring in VMware Global Support Strategy and Escalation Manager Brad Mott to explain how they are using vSAN Support Insight to radically improve your customer support experince.

Links Mentioned

vSAN Support Insight

Video: vSAN Support Insight

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The Virtually Speaking Podcast The Virtually Speaking Podcast is a weekly technical podcast dedicated to discussing VMware topics related to storage and availability. Each week Pete Flecha and John Nicholson bring in various subject matter experts from VMware and within the industry to discuss their respective areas of expertise. If you’re new to the Virtually Speaking Podcast check out all episodes on vSpeakingPodcast.com.

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